Managed Services

Your IT Infrastructure in Professional Hands

Managed Services

BASIC

  • SLA: 99.0%
  • Max VM count: 1
  • Reaction time (during business hours): 2 hour
  • Reaction time (off business hours): in the nearest business hours
  • Ticket requests: HelpDesk
  • Requests per month: 5
  • MONITORING
  • Hardware monitoring
  • Server monitoring (active)
  • SYSTEM ADMINISTRATION
  • Main (SSH, NGINX, Apache, Varnish, MySQL, Redis, Memcache, vsFTPD) services monitoring and troubleshooting
  • Kernel security updates
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40

/MONTH

STANDARD

  • SLA: 99.5%
  • Max VM count: 2
  • Reaction time (during business hours): 1 hour
  • Reaction time (off business hours): 2 hours
  • Dedicated technical contact
  • Ticket requests: HelpDesk / Phone
  • Requests per month: 10
  • MONITORING
  • Hardware monitoring
  • Server monitoring (active)
  • Server monitoring (proactive)
  • SYSTEM ADMINISTRATION
  • Proactive troubleshooting of all system services
  • Kernel security update
  • Available resource monitoring and planning
  • Performance analysis
  • Custom software and package installation
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120

/MONTH

PREMIUM

  • SLA: 99.8%
  • Max VM count: 4
  • Reaction time (during business hours): 30 minutes
  • Reaction time (off business hours): 1 hour
  • Dedicated technical contact
  • Ticket requests: HelpDesk / Skype / Phone
  • Requests per month: Unlimited
  • MONITORING
  • Hardware monitoring
  • Server monitoring (active)
  • Server monitoring (proactive)
  • Custom monitoring
  • Application layer monitoring (NewRelic)
  • SYSTEM ADMINISTRATION
  • Proactive configuration analysis of main system services
  • Kernel security updates
  • Main system services security audit
  • Proactive system recource analysis and adaptation
  • Performance analysis
  • Custom software and package installation
  • System architecture
  • Auto-scalling infrastructure implementation
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180

/MONTH

Benefits

Focus on the Business

Focus on developing your business while we take care of your IT infrastructure and all technical tasks.

Flexibility

Fully outsource your system administration or delegate specific tasks to our competent specialists. We are ready to help you with whatever you need.

Reliability

Our experienced team prevents, diagnoses and solves IT infrastructure issues to ensure better performance and avoid downtime.

Order Summary

Cloud Server

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Custom Solution

Have something specific in mind? Let us know what it is - our experts are ready to find a custom solution based on your needs!

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